Equipment sale and comissioning
With over 15 years of experience in the supply of analyzers and industrial equipment, Compact Industrial offers it’s customers high-performance equipment from reputable manufacturers.
Upon delivery, any system/analyzer/equipment is installed, comissioned, tested and certified. Before delivery and installation, the company offer consultancy services to the beneficiary in order to insure proper installation conditions, as requested by the manufacturer.
Compact Industrial offers its customers and partners the know-how and experience of it’s own engineers, as well as our specialized collaborators, in order to help solve complexe issues through Turn-Key Projects. From engineering to construction, to comissioning and operator staff training, the company’s specialized staff can take on complex Turn-Key on-line analysis and control projects in the petroleum, petrochemical, water treatment, SCADA and security industries. Close collaboration with the customer throughout the entire project, as well as a permanent reel of new technologies and techniques within the field allow for an optimal technical and economical solution.
Compact Industrial offers it’s customers specialized consultancy services in regard to choosing, purchasing, using and maintaining equipment. Together with the customer, our technical sales team finds the best solution to satisfy the technical/economical requirements, as well as offer the best quality-to-price ratio, including purchasing, operation, maintenance, as well as conformity to standard methods.
Thanks to signed exclusivity contracts for the Romanian market with most suppliers, the company is in a position to access specialized technical and commercial support, while also aiding in the transfer of information between customers and manufacturers.
For complex and turn-key projects, Compact Industrial has the benefit of the experience of it’s own engineers, as well as industry-leading partner engineering companies. The company can take on the role of supplier, subcontractor, but also integrator or general contractor.
Upon delivery and installation of every equipment, Compact Industrial engineers train beneficiary personnel for operating, calibrating and maintenance of the equipment.
Owing to close relationships with supplier, the company offers it’s customers the possibility to attend specialized training seminars, either at the manufacturer location, Compact Industrial’s headquarters or customer location.
Maintenance & Service
Compact Industrial ensures maintenance and service for all the equipment it supplies, as well as for other systems, using technology in which it’s engineers have been trained.
These services are rendered by our team of specialized, trained engineers, certified by the equipment manufacturers, either at the customer site or at the company’s location, depending on the situation.
During the warranty period, all service work is done for free, within the terms and conditions of warranty. After this period, the services will be rendered throughout the lifetime of the equipment, via service contracts or firm purchase orders.
Compact Industrial Also offers preventive maintenance services for all supplied equipment. Correct preventive maintenance guarantees the user low service costs, as well as continuous performance of the equipment and excellent reliability.
Compact Industrial guarantees the supply of spare parts and consumables for 10 years after purchase.
Permanent Technical Support
Owing to a vast experience in the fields of laboratory and online analyzers, Compact Industrial guarantees quick response times and rapid problem resolution. A dedicated team of engineers is at the customer’s disposal by phone, during working hours, or via e-mail, outside of regular working hours. If an issue cannot be solved remotely, an engineer visits the user as soon as possible. Maximum response time for any and all requests during working days is 24 hours.
Moreover, our team will gladly answer any requests regarding technical and commercial details of our equipment.